Last Updated: [06/12/2023]
Thank you for choosing Market4CH LLC for your website building and AI chatbot services. We strive to ensure that our services meet your expectations and business requirements. Below is our policy regarding refunds:
1. General Conditions
- All refund requests must be submitted in writing to support@growth4ch.shop.
- Refund requests must include a detailed explanation of the reason for the refund.
2. Service Cancellation
- If you wish to cancel your service, please inform us at least [number] days before the next billing cycle.
3. Refund Eligibility
- Refunds are only available for website building and AI chatbot services under the following conditions:
- If the project has not commenced within 2 days of payment.
- If the services provided are significantly different from the description provided on our website or in our agreement.
4. Non-Refundable Services
- Certain services may be non-refundable, including but not limited to:
- Domain registration
- SSL certificate fees
- Any third-party services or add-ons
5. Partial Refunds
- In cases where work has already commenced, we may offer a partial refund proportionate to the amount of work completed.
6. Processing Time
- Refund requests will be processed within 1 business days upon receipt of the request.
- Approved refunds will be issued to the original payment method used at the time of purchase.
7. Modifications to Services
- If there are changes or modifications required in the delivered project, we encourage clients to contact us to discuss potential adjustments rather than opting for a refund.
8. Contact Us
- If you have any questions or concerns about our refund policy, please contact us at support@growth4ch.shop.